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How
soon will the payment be remitted to merchants after
the transaction has been completed? |
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Collected
funds will normally be settled with merchants within
30 days. |
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Is
there any per-transaction charge or will there be
any fixed % charge on the amount of every transaction
recorded? |
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ePayLink
charging scheme includes a moderate setup and monthly
fee, plus a competitive transaction charge at a
fixed % of each successful transaction. |
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Will
merchant need to open a new banking account for
online transactions? |
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In
general, this is unnecessary. But there may be exceptions.
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What's
the lowest value transaction amount that can be
accepted through ePayLink? |
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ePayLink
will set a minimum transaction amount with each
merchant taking account of the nature of individual
business. |
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Can
merchants issue refund to shoppers? |
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Yes. |
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Can
ePayLink handle chargeback? |
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Yes.
A chargeback is the forced reversal of a transaction
by the credit card issuing bank. Chargeback take
place when we receive notification from our partner
bank that the cardholder's card issuing bank has
received a dispute notice from the cardholder, whose
card had been charged by our merchants. In certain
cases merchant defense is possible (e.g. order denial
while delivery is effected with documentary proof).
Sometimes (for example, fraudulent card usage) a
chargeback is made immediately. Chargeback is not
applicable to payments made through ATM cards. |
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