 |
What
are the payment services provided by ePayLink? |
 |
ePayLink
is a reliable, secure and cost-effective payment
service that enables e-commerce merchants to collect real time
credit card / PPS direct debit payment through Internet and mobile phones.
|
| |
|
|
What
are the payment options supported by ePayLink? |
|
Currently
ePayLink handles multi-currency (HKD, USD & RMB) payment by VISA
card and MasterCard. Beside credit card, ePayLink also offers PPS service that allows merchants to collect real time debit payment from customers' PPS accounts. |
| |
|
|
What
are the benefits of ePayLink? |
|
| - |
Flexible
Payment Options - Accept worldwide payment
from VISA card, MasterCard and PPS direct debit service. |
| - |
Competitive
Pricing on set-up fee, discount rate and monthly
fee package. |
| - |
Value-added service - scheduled payment, mail-order-telephone-order transaction handling. |
| - |
Reliable
local and professional customer service. |
| - |
Security
- World-class encryption technology and proven
security policy and procedures are used to
protect privacy, data and transaction security. |
| - |
Easy
Deployment - Minimum setup efforts, no additional
hardware is required; normally deployment
time is less than one week. |
| - |
User-friendly
Administration Tool assists merchant to monitor
transaction details and sales statistics. |
| - |
Extend
your market reach globally. |
|
| |
|
| |
|
|
How
does ePayLink work? |
|
Merchant's
website is linked up with ePayLink's secured payment
platform. When a customer needs to pay for the
online transactions, the customer will be redirected
to ePayLink's payment page for the customer to
enter credit card/accounts information. The payment
information will then be forwarded to the financial
institutions (i.e. banks and credit card issuers
etc.) for approval. Payment results will be notified
to customer and merchant instantly.
All transaction data transmitted between the merchant's
web server, ePayLink payment gateway and financial
institutions are encrypted using world-class encryption
technologies. When the transaction is completed
and funds are remitted by the acquiring bank,
the collected funds are then transferred to the
merchant's account on a mutually agreed time.
Please see our demo for more details.
|
| |
|
|
Who
can apply for ePayLink service? |
|
ePayLink
enables business of all sizes, online shops and
auction sites to accept real-time online payment.
We accept applications from any Hong Kong registered
businesses and organizations. ePayLink, however,
reserves the right to reject application(s) without
the obligation to provide any reason and/or explanation. |
| |
|
|
How
long does it take to implement ePayLink service? |
|
Normally
it will take less than one week to turn your existing
website into a payment-enabled e-commerce site. |
| |
|
|
Do
you provide shopping cart, web-hosting services
in addition to the online secure payment services? |
|
We can refer you to our trusted partners for other
services. |
| |
|
|
How
can merchants monitor their online sales transaction? |
|
Merchants
can monitor their online sales transaction anytime
through ePayLink website www.ePayLink.com.
Our user-friendly monitoring tool allows merchants
to access real-time transaction details including
transaction reports, revenue flow and sales data.
Merchants can also choose to receive instant email
alerts based on pre-set criteria such as Pay Success,
Fail or Reject by Bank, etc.
|
| |
|
|
Will
ePayLink disclose merchant's transaction details
to other companies? |
|
No,
all merchant's transaction details are kept confidential
and won't be disclosed to any third parties. Sensitive
transaction information is kept within secured servers
guarded by proven information security technologies. |
| |
|
|
Do
you offer channel rebate program? |
|
Yes,
we welcome enquiry from channel partners and offer
attractive incentive rebate for channels. For details,
please call our sales hotline at 8100 9840. |
| |
|
|
What
after-sales service do you provide? |
|
We
maintain a local team of professionals to provide
support on technical matters, customer hotline services
and online email enquiry. Onsite support in Hong
Kong can be provided at a competitive charge-out
rate. |
| |
|
|
How
to apply for ePayLink service? |
|
Simply
call our sales hotline at 8100 9840 or send us an
email at enquiry@epaylink.com. |
